Remote Work Isn't for Everyone: How We Make It Work at Osome
Remote work is often sold as the dream.
No commute, no one is watching over your shoulder. You can work from wherever you are, structure your day around yourself, and maybe even take a meeting with a coffee shop, a beach or a completely different country as your backdrop.
Sounds perfect, right? Not necessarily.
Remote work gives you freedom, but it also takes away a lot of the structure that comes with an office. Nobody sees that you're stuck on a task. Nobody notices that you've been sitting at your desk for six hours. Nobody is packing up around you at the end of the day to remind you that it's time to go home. And you don't always get those spontaneous human connections either, like the quick chat with a colleague or those unexpected “watercooler conversations” that happen naturally in an office.
At Osome, we've learned this firsthand. We have 150+ remote workers across more than 20 nationalities, working across Asia, Europe, America and Africa. Remote work isn't simply a perk we offer, it's part of how our teams work.
And we've learned that thriving remotely isn't really about mastering the latest productivity hack. It's about learning how to operate when nobody is watching.
Here's what that looks like at Osome.
1. Nobody is coming to tell you what to do
One of the biggest misconceptions about remote work is that flexibility means you can simply work whenever you feel like it. In reality, flexibility works because you take ownership of your time.
If we truly understand inclusion, we recognise that there isn't one perfect way to work remotely. We all have different preferences, needs and ways of working. Some people prefer to start early and get their most demanding work done before lunch. Others need a little more time to ease into the day before tackling deep-focus work. Some need a dedicated workspace to get into work mode, while others can work productively from different locations. We're all different, and that's exactly why flexibility matters. And the important thing is finding a structure that works for you.
That might mean starting your day by checking your calendar and identifying your priorities, blocking out uninterrupted focus time, or creating a small ritual that tells your brain, "work has started."
2. Your Slack status is your new office door
In an office, communication happens without you thinking about it. Your colleague can see that you're at your desk. They can tell you're in a meeting. They might notice you're grabbing lunch or heading home.
When you're working remotely, you can't assume people know what you're doing or what your availability looks like. That's why transparency matters. It's your responsibility to make the information your teammates need visible, rather than expecting them to guess. Whether it's letting someone know you're unavailable, flagging that you're blocked, or communicating a change in priorities, being transparent helps everyone work better together.
At Osome, tools like Slack and Google Workspace aren't just places where work happens. They're also how we create visibility in a distributed team.
Your Slack status can tell your teammates more than you might realise. Heading out or commuting? Let people know. Stepping away for a while? An AFK (Away For Keyboard) or BRB (Be Right Back) status can save someone from wondering why you haven't replied. Taking annual leave? Set an Out of Office status with the dates you're away.
These small signals reduce unnecessary follow-ups and make it easier for your teammates to know when and how to reach you. For example, if you need to step away for a school drop-off, block the time in your calendar, update your Slack status and communicate it with the relevant stakeholders. It doesn't mean you need to ask for permission for every part of your day. It's about making sure the people who depend on you have the information they need to plan around your availability. We want you to have the flexibility to manage your day, but that flexibility works when you keep people informed.
The same applies to your calendar. Use it to communicate your availability, protect focus time and avoid turning your entire day into back-to-back meetings.
3. Autonomy doesn't mean disappearing
There's a difference between working independently and working in isolation. Remote work gives you autonomy. But your teammates still need to know what's happening.
If a deadline is changing, communicate it. If you need input, ask. And if you've committed to something, take ownership of getting it done. This is especially important when you're working across different countries and time zones. A small communication gap can become a much bigger delay when the person you need to speak to is several hours away.
At Osome, we don't believe productivity comes from constantly checking whether someone is sitting at their desk. There's no traditional clock-in and clock-out mentality, and you don't need to keep your camera on all day to prove you're working.Instead, the expectation is straightforward: Communicate clearly. Manage your responsibilities. Deliver what you commit to.
That's the trade-off of autonomy. You get more freedom over how you work, and you take more ownership of the outcome.
4. The hardest part isn't starting work, it can be stopping.
Most productivity advice tells you how to get started. But remote workers face another problem: knowing when to stop.
When your laptop is on the same desk where you eat dinner, watch Netflix or scroll through your phone, the boundary between work and life can become surprisingly thin.
You can easily tell yourself: "I'll just answer this one message."
Then one message becomes three. And suddenly it's 9 PM.
Without a commute or colleagues packing up around you, you have to create your own transition out of work.
Take a proper break during the day. Leave your desk. Go outside. Make coffee. Exercise. Talk to someone. Do something that isn't looking at another screen. And when your workday is over, let it actually be over.
5. Remote doesn't mean alone
There's another side of remote work that productivity articles don't always talk about. You can have complete freedom and still feel disconnected.At Osome, we don't want remote work to mean that the only time you interact with another person is when there's a meeting on your calendar.
That's why we create different ways for Osomers to connect.
a) Virtual Employee Gatherings
We also bring remote Osomers together through virtual employee gatherings, where teams can play games, have fun and get to know each other outside of their usual work.
b) #Fun-Osome-Content
And connection doesn't always have to happen through work.
Our #Fun-Osome-Content community brings together 50+ Osomers who share recommendations around books, movies, podcasts and other forms of media. It's a small example of something important: people connect through shared interests, not just shared projects.
And it's not the only way to connect. We also have different communities and learning opportunities where Osomers can come together beyond their day-to-day roles, from AI discussions and client-facing training to sessions around mental health and International Women's Day.
Whether you're learning something new, sharing an interest or simply having a conversation with someone you wouldn't normally work with, these spaces help create the human connection that can otherwise be missing from remote work.
c) Global All-Hands
Remote workers also need to know what's happening beyond their own team. Our monthly All Hands meetings bring everyone together to hear about company progress, priorities, plans and OKRs. Because being remote shouldn't mean being out of the loop.
6. Your best productivity system might be no productivity system
There's no shortage of productivity advice online. Whether it’s Pomodoro, time blocking, or task batching.And, apparently, the perfect way to drink coffee while doing all of the above. But here's the thing: You don't need to use every productivity system. You need to find what works for you.
One Osomer might organise everything in laptop notes. Another might have three priorities written on a piece of paper. Someone else might block their entire day into focus sessions, while another person works best by simply tackling the most important task first.
Remote work gives you the opportunity to experiment. Pay attention to when you're most focused. Notice what distracts you. Try different ways of organising your work. Keep what helps and drop what doesn't.
So, what does Osome do to make remote work, work?
Individual habits matter, but the environment around you matters too. You can't expect people to thrive remotely and then leave them to figure everything out themselves.
At Osome, our remote-working culture is built around these things:
The tools
Osomers are provided with the equipment they need to work effectively, including a company laptop. Our digital-first setup uses tools such as Slack, Google Workspace and Jira to keep teams connected and work moving across locations.
The support
Our remote workers receive a monthly health allowance, which they can use towards their own health insurance. Some Osomers also use it to support their wellbeing in other ways, such as towards a gym membership.
The connection
From Random Coffee Chats and virtual employee gatherings to internal communities and monthly All Hands, we create opportunities for remote Osomers to connect with each other and stay connected to the wider company.
The trust
But perhaps the most important part isn't a tool or a benefit. It's trust. We don't believe remote productivity comes from micromanagement. We don't need to see you sitting at your desk all day or switching on your camera just to know that you’re working.We trust people to manage their time, work in a way that helps them do their best work and take ownership of their responsibilities. But autonomy doesn't mean working in isolation or outside the needs of the business.
We still need to make sure we're available when our clients need us, collaborate effectively with our internal stakeholders and deliver what we've committed to.
The framework is simple: we trust you to choose how you work best, within the needs of the role, our clients and the people you work with. And we expect people to take that trust seriously, by communicating clearly, managing their responsibilities and delivering on their commitments.
So, do you think remote work could be the right fit for you? Explore our open roles and find your next opportunity at Osome.