We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.

We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems.

 What to expect:

• Communication & Collaboration
  Maintain a positive and professional attitude, work well with cross-functional teams, communicate clearly and respectfully, accept feedback, and take ownership of mistakes to improve.

• Excellence in Delivery
  Demonstrate strong accuracy in administrative tasks, identify and correct errors, follow instructions carefully, and ensure all deliverables meet stakeholder needs within SLA.

• Time Management
  Effectively manage workload to meet deadlines, prioritize tasks, handle daily responsibilities efficiently, and stay resilient during high-volume periods while continuously learning.

• Accountability
  Show reliability and consistency in completing tasks, take responsibility for actions, seek guidance when needed, and maintain professionalism and integrity at all times.

If you want to build confidence, judgement, and ownership, it will be.

What you'll do:

• Review and update support team-related reports accurately in the system.

• Track and manage client reminders, renewals, and follow-ups on a daily and weekly basis.

• Liaise with internal departments to support task execution and ensure timely completion.

• Assist in document e-filing and uploading of emails and records in a timely and organized manner.

• Respond to internal queries related to administrative support matters, including ad-hoc and one-off project requests.

• Extract, prepare, and import data into internal systems with accuracy and attention to detail.

• Ensure all records and system updates are maintained consistently and in compliance with internal processes.

• Supporting in ad-hoc task as and when required.

Who you are:

• Diploma in Business / Accounting/Finance or related fields 1 year working experience, Accounting graduates encouraged to apply.

• Attention to detail and tech savvy, able to work with large volumes of data.

• Good spoken & written English.

• Able to work independently and in a team.

You’ll leave this role better than you started. That’s the goal.

Non-negotiables

• Work from the office two days per week in line with our hybrid working arrangement.

• Deliver against agreed KPIs and performance expectations for the role.

• Adhere to established working hours and team availability requirements.

• Demonstrate due care and professionalism when handling client matters.

These aren’t just checkboxes; they are the heartbeat of how we win together.

Our Benefits

Osome grows alongside you, but we already have a few perks:

• Multi-cultural environment to enhance your global perspective.

• Learning opportunities and mentorship from peers and leaders.

• Flexible working arrangement; Hybrid working arrangement.
  
  

Equal Opportunity Statement

At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.

Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.