We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.

We're experiencing tremendous growth in both clients and team members. We have over 500 people in our global offices 🌎. We're looking for more bright minds who'd love to change the world by solving complex problems.

What you'll do:

1.) Leadership & Team Management: 

⭐ Lead and coordinate the team to achieve timely and high-quality deliverables.

⭐ Monitor workload distribution, SLA adherence, and client communications.

⭐ Provide performance feedback and support recruitment, onboarding, and staff development initiatives.

⭐ Encourage the team to exercise risk awareness by proactively flagging red flags. 

2.) Client & Compliance Oversight

⭐ Perform first-level checks on deliverables for accuracy and statutory compliance.

⭐ Resolve client queries and complaints, escalating complex issues appropriately.

⭐ Ensure team adherence to the Companies Act and internal SOPs and act as the primary advisor on corporate governance matters.

⭐ Stay abreast of regulatory changes and evolving best practices in corporate governance, advising on their impact and implementing necessary changes.

3.) Operational Excellence

⭐ Lead team operations with a focus on resolving challenges effectively and ensuring consistent, high-quality outcomes.

⭐ Drive initiatives that streamline processes, improve efficiency, and set best-in-class standards for accuracy and compliance.

⭐ Refine team workflows, checklists, and practices to support sustainable growth and excellence.

⭐ Oversee high-profile clients when required, demonstrating leadership through strong client partnerships.

⭐ Promote transparent reporting and data driven decision making via dashboards or backlog trackers.

4.) Coaching & Staff Development

⭐ Mentor team members through on-the-job coaching and informal training, along with structured feedback sessions.

⭐ Promote accountability, collaboration, and a positive work environment.

⭐ Cultivate a collaborative and supportive environment with a focus on accountability and positive reinforcement.

5.) Cross-Functional Collaboration

⭐ Partner with Compliance, Accounting, Tax, and Support teams for smooth handling of client matters.

⭐ Align deliverables and timelines through proactive communication across functions.

6.) Client Engagement

⭐ Manage professional client communications and high-level document preparation.

⭐ Confidently manage initial clarifications and sensitive matters, escalating when necessary. 

⭐ Translate complex regulatory obligations into clear, structured guidance for non-legal stakeholders.

Who you are:

⭐  4 – 6 years of experience in corporate secretarial operations, including at least 1–2 years in a leadership capacity.

⭐ Strong knowledge of the Companies Act, corporate governance, and compliance requirements.

⭐ Proven ability to communicate effectively, manage clients confidently, and organize team deliverables.

⭐ Proactive, detail-oriented, and adaptable in a fast-paced environment.

⭐ Comfortable with technology and proficient in using digital platforms and tools essential to the role.

Our Benefits 🙌

Osome grows alongside you, but we already have a few perks:

⭐ Competitive salary.

⭐ Multi-cultural environment to enhance your global perspective.

⭐ Learning opportunities and mentorship from peers and leaders, including a yearly continuous professional development budget.

⭐ Flexible working arrangement; Hybrid working arrangement.

Equal Opportunity Statement

At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.

Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.