Product Manager
We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.
We're experiencing tremendous growth in both clients and team members. We have over 500 people in our global offices 🌎. We're looking for more bright minds who'd love to change the world by solving complex problems.
What you'll do:
⭐ Lead a cross-functional product team, overseeing everything from initial concept and planning through to successful release.
⭐ Collaborate with operations and marketing teams to deliver the product as a service. Create a shared vision of the future, implement strategies, and roll them out collectively.
⭐ Track and monitor product performance and adoption, iterating and making continuous improvements.
⭐ Enhance analytics by defining key metrics, building accessible dashboards, ensuring they remain up to date, and automating reporting processes.
⭐ Conduct both qualitative and quantitative research on our customer base, from designing and conducting user interviews to running tests and analyzing results.
⭐ Help your team gain a deep understanding of the problems we’re solving, our customers, and the business, and align these insights to create meaningful impact.
⭐ Manage relationships with vendors and third-party partners to ensure smooth collaboration and product delivery.
Who you are:
⭐ Experience building products in one of the following domains:
🔷 Documents processing: manual or automated documents processing workflows, data entry, OCR, quality control.
🔷 Back office products & software: ticketing, customer support, business process automation, ERP systems, staff performance management.
🔷 Accounting products & software: bookkeeping & accounting, financial reporting, AP/AR/General ledger systems.
🔷 E-commerce platforms: marketplaces, inventory management, integrations, reporting.
🔷 Marketplaces: technical integrations, partnerships.
⭐ Desire to understand your customers and identify opportunities to solve their problems.
⭐ Excellent storytelling and interpersonal skills.
⭐ Ability to communicate ideas with extreme clarity both verbally and in writing.
⭐ Experience managing a cross-functional team, as well as relationships with clients, stakeholders, vendors and partners.
⭐ Strong analytical and problem-solving skills, knowledge of SQL is a plus.
⭐ Experience with agile development methodologies.
Our Benefits 🙌
Osome grows alongside you, but we already have a few perks:
⭐ Competitive salary
⭐ Multi-cultural environment to enhance your global perspective
⭐ Learning opportunities and mentorship from peers and leaders, including a yearly continuous professional development budget
⭐ Mental Health Leaves
⭐ Flexible working arrangement; Hybrid working arrangement
Equal Opportunity Statement
At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.
Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.
- Department
- Product
- Locations
- Kuala Lumpur
- Remote status
- Hybrid Remote
- Employment type
- Full-time
Kuala Lumpur
About OSOME
We believe that entrepreneurs are society's problem solvers. They see opportunities in complexities and drive us towards progress. Osome doesn't want entrepreneurs to be distracted from the important task of searching for the best solutions. By letting us handle all the routine tasks, entrepreneurs can focus on driving their business forward.
Product Manager
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