We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.

We're experiencing tremendous growth in both clients and team members. We have over 500 people in our global offices 🌎. We're looking for more bright minds who'd love to change the world by solving complex problems.

What you'll do:

• Engaging with clients to renew their contracts and retain them
• Understand their concerns, if any, and flag up immediately to action and liaise with operational teams to resolve client concerns
• Oversee and respond to basic sales questions around process or entitlement
• Finding opportunities to cross-sell and upgrade clients to higher revenue products
• Communicate with clients in a professional, concise, and effective manner
• Maintain accurate and timely information within the company CRM database
• Track and provide status updates on all open opportunities

Who you are:

• Minimum 3 years of experience in a quota-carrying renewal/sales role
• Deep understanding of process building and implementation
• Must be detail oriented with the ability to multi-task
• Excellent communication skills (verbal and written, both internal and external to the organization) with the ability to actively listen to management, peers, and clients in order to understand the points being made and ask questions as appropriate.
• Ability to prioritize tasks and display excellent time management skills.
• Ability to work well individually, as well as part of a team.
• Ability to problem solve and think outside of the box to meet company expectations.
• Organizational skills to facilitate timely and thorough follow-up on all client issues to completion
• Good knowledge of basic accounting principles

Our Benefits 🙌

Osome grows alongside you, but we already have a few perks:

⭐ The opportunity to join a goal-driven startup with big ambitions

⭐ An open, inclusive working environment, with founders deeply-rooted in the startup space

⭐ An agile working model focused on goals and performance

⭐ International environment with diverse culture

⭐ Competitive remuneration package

⭐ Remote-first and flexible working arrangements

Equal Opportunity Statement

At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.

Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.